FLSA Classification
Exempt
Salary Grade/Level/Family/Range
Exempt ($50,000 to $60,0000 DOE)
Reports to
Sales Operation Manager
The Event Consultant works with clients to plan and coordinate events that exceed their expectations. This position is client-centered and focused, involving proactive client service, detailed follow-up, and support regarding rental equipment and customer appointments. Characteristics of a successful Event Consultant include strong communication skills, sense of urgency, successful client focus and a positive and outgoing attitude.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Maintain and grow a sales portfolio.
- Prepare and execute proposals and rental contracts.
- Assist with renting equipment or arrange for delivery of service to client locations.
- Consult with clients to understand the vision for their event then utilize the solutions provided by Classic Tents Inventory as well as partner resources to execute the client’s event.
- Consistently, urgently, and proactively communicates and follows up with external clients and internal teams to execute the event with excellence.
- Present contracts with pricing to clients and ensures payments are collected in a timely fashion
- Facilitate incoming leads with urgency to successfully bring to closing.
- Support sales team as well as other departments as needed.
Supervisory responsibilities
- This position does not supervise staff.
Work environment
- Most work will be indoors with limited exposure to outside elements.
- The job requires constant interaction with the public via phone, email and in person
- Will work in close proximity to other people, to include sharing an open office space.
- Work schedule is 8:30am-5:00pm and availability via phone for client needs on event evenings or weekends.
Benefits
- PTO (Paid Time Off)
- 100% Health and Vision Insurance (individual); 50% Dental
- Supplemental Insurance Benefits available
- 401k Plan
- Profit Sharing
- Paid phone
Competencies
- Excellent customer service skills.
- Excellent communication skills, oral and written.
- Attention to details and problem-solving skills.
- Trouble-shooting and analytical skills.
- Attentive and adaptive to client’s on going needs, changes, event changes and offers suggestions.
- Ability to navigate and execution opportunities with external and internal clients
- Team player and servant minded attitude.
- Ability to manage multiple events, responsibilities and priorities with a result and solution minded focus.
Requirements
- High School diploma or equivalent.
- Must possess sales and customer relations skills.
- Microsoft Word, Outlook and Excel Advanced knowledge and experience is required. Training on rental software will be provided.
- Excellent communication skills, oral and written.
- Ability to follow instructions and execute accordingly.
- Reliable and dependable with attendance, follow-up and follow through with clients and teammates.
Preferred experience
- Associate’s or Bachelor’s degree.
- Event knowledge and experience.
- Previous event coordination experience is a plus (weddings, festivals, etc.)
- Flexible and adaptable
- Cooperative, positive minded and team player
- Maintains a professional personal appearance and demeanor.
Physical demands
- Mostly works in indoor/office environment.
- Needs to be able to do client site visits where appropriate
- May be required to lift occasionally and generally less than 10 lbs.
Travel required
- Occasionally to and from job sites.
Affirmative Action/EEO statement
Classic Tents & Events/Coastal is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.