Now Hiring: Team Lead – Field

FLSA Classification
Exempt

 

Salary Range

From: $22 per hour

 

Reports to

Assistant Field Operations Manager and Field Operations Manager

 

The Team Lead-Field position will be responsible for leading the installation and removal of various sized jobs for events such as festivals, movie productions, private and corporate events.

Essential Functions

 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

  • Supervises employees in the timely installation and removal of tents and equipment, including rented accessories, for all specified events.
  • Receives and executes instructions from Field Managers and Dispatchers.
  • Supervises and works with tent crew and warehouse support with pulling/loading tents & related equipment.
  • Follows checklists used for both set up of jobs and tear downs.
  • Ensures truck is loaded properly before and after events.
  • Determines final tent or event plan and confirms measurements as per paperwork.
  • Communicate with crew on final job details and expectations.
  • Communicate with customers via phone call or text message on the estimated time of arrival and when the job is completed.
  • Reports any changes requested by customers on site to Field Managers and Sales Operations.
  • Fills out paperwork and obtains signatures after set ups and take downs. Reports missing equipment to management and customer.
  • Works with warehouse management and crew to ensure that all equipment is returned properly to assigned locations.
  • Participates in, supports, and assists with training of all field staff on the safe usage of tent installation machinery and equipment, as well as other products and services offered.
  • Assists with assuring that all company vehicles, machinery, and rental products are maintained in a safe and clean condition for operation.
  • Provides great customer service and effectively resolves customer disputes.
  • Complies with all government safety requirements and applicable laws, rules, and regulations.

Physical Demands

 

  • Often work in indoor environments that do not have heat or air conditioning, such as a warehouse.
  • May occasionally work in the warehouse or other indoor environment that do not have heat or air conditioning.
  • May wear safety attire such as hard hats.
  • Must be able to lift approximately 20-40 lbs. consistently; up to 70 lbs. occasionally.
  • May be exposed to loud or distracting sounds or noise levels

Supervisory responsibilities

 

  • Provide direction to employees daily.
  • Supports and assists with maintaining the necessary number of labor hours needed for jobs.
  • Participates in and supports training of all field staff on safely using all installation machinery and equipment.
  • Supervises timely completion of installations and takedown

Travel required

 

  • Daily, to and from job sites.
  • Personal and company vehicles (trucks).

Work environment

 

  • Often works in outdoor environments and in all weather conditions such as heat and cold.
  • May occasionally work in the warehouse or other indoor environment that does not have heat or air conditioning.
  • Often wears safety attire when in the warehouse, such as vests, masks, gloves, etc.
  • May work in close proximity to other people.
  • May be exposed to loud or distracting sounds or noise levels.
  • Hours worked/scheduled are generally more than 40 hours per week; additional hours may be required or scheduled as needed.
  • Work may be across seven (7) days a week based on the event; on-call availability may also be required when events are booked at a moment’s notice.

Educational, Technical & Computer Skills

 

  • Rental software or warehouse management system knowledge and experience.
  • Microsoft Word, Outlook and Excel knowledge and experience.
  • Experience driving 16’ and 24’ trucks.
  • CDL preferred but not required.

Benefits

 

  • PTO (Paid Time Off)
  • 100% Health and Vision Insurance (individual); 50% Dental (individual); 25% paid for dependents
  • Supplemental Insurance Benefits available
  • 401k Plan
  • Profit-Sharing
  • Paid Phone
  • Overtime

Competencies

 

  • Supervises 4 – 8 employees.
  • Assists with coordination of tent and product movement and storage systems.
  • Assists with improving operations.
  • Ability to manage conflict; negotiate and resolve issues and concerns.
  • Strong leadership and team-building skills.
  • Time management and organizational skills.
  • Excellent customer service and communication skills, oral and written.
  • Ability to multi-task and be results-driven.
  • Attention to detail and problem-solving skills.
  • Trouble-shooting and analytical skills.
  • Ability to maintain a high degree of patience and offer constructive criticism when necessary.

Required education and experience

 

  • High School diploma or GED equivalent.
  • Two years of supervisory experience in warehouse or delivery roles.
  • Position will involve driving trucks; must be able to provide a valid Driver’s License and a clean DMV record without major infractions (DUI’s, suspensions, etc.)
  • Able to pass a background check, DOT pre-employment physical and a pre-employment drug test.

Preferred education and experience

 

  • Associate’s or Bachelor’s degree.
  • Technical ability; experience with computers and software knowledge.
  • Driver/route experience. CDL is good, but not necessary.
  • Construction or other outdoor field work experience.
  • Three months tent-installation experience.
  • Bi-lingual or ability to speak Spanish a plus.

Work authorization/security clearance requirements

 

  • Section 1 of federal Form I-9
  • Acceptable documents authorized by the U.S. Citizenship and Immigration Services proving identity and employment authorization.

Affirmative Action/EEO statement

 

Classic Tents & Events/Coastal is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interested in joining a classic team?